
Apparently, when Pantene first came out, it was only sold in high-end department and apothecary stores. It was Grey's job to take this niche brand and transform it into a globally recognized name; this was different for Grey as well as Proctor and Gamble (who owns Pantene) because both of these entities handle large, mainstream brands and not so much of the lesser known, niche brands.
Apparently, all of the print and tv spots featuring super shiny hair that have now saturated the market for hair care products were the creative genius of Grey. Grey pioneered the whole obsession with shine in hair ads; it all started when the culmination of their research brought them to the "hair so healthy, it shines" tagline. They used some kind of revolutionary lighting technique to provide the images of silky hair like people had never seen before in beauty advertising. Since the launch of this new visual technique, competitors have jumped on board with such enthusiasm that I can't remember seeing any advertising for shampoo, hair spray, or dye that didn't utilize this specific imagery. The "shine shot" has infiltrated so much of the current beauty advertising landscape that it feels stereotypical and, in my opinion, has lost its originality. The shine you see on tv or in magazines doesn't even look real; I always thought those images were blatantly fake because they look so obviously unrealistic. Maybe five or ten years ago I would have been more impressed because pioneering a visual technique that has been copied by an entire industry is quite impressive, not to mention the fact that Pantene is one of the most recognized brands in hair care.
Interesting fact about Pantene: it was created using pantenol, which is some kind of chemical that was used to heal burn victims. This fact led Pantene to focus its marketing strategy on the healing and healthy powers of their products.




